Terms of Service

Last Updated: March 21, 2025

1. Introduction

Welcome to Achdouz Company LLC. These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our Services.

2. Use of Services

Our Services are designed to provide digital marketing, design, and development solutions. You agree to use our Services only for lawful purposes and in accordance with these Terms.

You agree not to use our Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate Achdouz Company LLC, an Achdouz Company LLC employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for any activities or actions under your account.

You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to disable any user account at any time if, in our opinion, you have violated any provisions of these Terms.

4. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Achdouz Company LLC, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your Web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution
  • If we provide social media features with certain content, you may take such actions as are enabled by such features

5. Payment Terms

All payments for our Services are due in advance unless otherwise specified in writing. Prices for our Services are subject to change without notice. We reserve the right to modify or discontinue any Service without notice at any time.

For subscription-based Services:

  • Subscriptions will automatically renew for successive periods unless canceled before the renewal date
  • You may cancel your subscription at any time by contacting us at support@achdouzcompanyllc.com
  • No refunds will be issued for partial subscription periods

For one-time Services:

  • Payment is due in full before work begins unless otherwise specified
  • Refunds are provided at our discretion and may be subject to cancellation fees

6. Limitation of Liability

IN NO EVENT WILL ACHDOUZ COMPANY LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us at support@achdouzcompanyllc.com.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimer of Warranties

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

ACHDOUZ COMPANY LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ACHDOUZ COMPANY LLC MAKES NO WARRANTY THAT:

  • THE SERVICES WILL MEET YOUR REQUIREMENTS
  • THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE
  • THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

11. Service Guarantees

For social media growth services, we provide the following guarantees:

  • Followers, likes, and views are delivered within the timeframe specified in the service description
  • Refills are provided if followers drop within the specified guarantee period (30, 60, or 90 days depending on the package)
  • Quality of followers meets the standards described in the service description

For design services, we provide the following guarantees:

  • Revisions are provided as specified in the service description
  • Final deliverables are provided in the file formats specified in the service description
  • Delivery is completed within the timeframe specified in the service description

For development services, we provide the following guarantees:

  • The final product will include all features specified in the project scope
  • Bug fixes are provided for 30 days after project completion
  • The project will be delivered within the agreed-upon timeframe, subject to client feedback and revision cycles

12. Refund Policy

ALL PRODUCTS AND SERVICES ARE NON-REFUNDABLE. By making a purchase, you acknowledge and agree that you are not entitled to a refund for any orders placed.

Our specific refund policies by service type are detailed below:

Social Media Growth Services

  • Refunds are not provided for completed services
  • If we fail to deliver the service as described, we will either provide a refill or a partial refund at our discretion
  • Subscription services can be canceled at any time, but no refunds are provided for the current billing period

Design Services

  • 50% deposit is non-refundable once work has begun
  • If you are not satisfied with the final design after all included revisions, we may offer a partial refund at our discretion
  • No refunds are provided after you have approved the final design

Development Services

  • Payments are made in milestones and are non-refundable once a milestone is completed and approved
  • If we fail to deliver the project as specified in the contract, a partial refund may be provided at our discretion
  • No refunds are provided after the final project has been delivered and approved

13. Contact Us

If you have any questions about these Terms, please contact us:

By email: support@achdouzcompanyllc.com

By mail: Achdouz Company LLC, 444 Alaska Avenue Suite #BPU760, Torrance, CA 90503 USA